DIGITAL PRODUCT TERMS & REFUND POLICY

Last Updated: September 9, 2026

These Digital Product Terms apply to purchases of downloadable or digitally delivered products sold by That Mama In Charge (“TMIC,” “we,” “us,” or “our”).

By purchasing a digital product, you agree to these Terms in addition to our Website Terms of Use.

1. DIGITAL PRODUCTS

Products may include downloadable guides, workbooks, planners, templates, spreadsheets, trackers, printables, systems, courses, resources, or other digital materials.

Product descriptions will identify what is included in each purchase.

2. DIGITAL DELIVERY

Digital products are generally delivered electronically through a download link, email, customer account, or third-party delivery platform.

You are responsible for providing an accurate email address and maintaining access to the device, software, and internet connection necessary to access the product.

If you experience a legitimate delivery problem, please contact us at [EMAIL ADDRESS].

3. PERSONAL-USE LICENCE

Unless a product expressly states otherwise, your purchase grants you a limited, non-exclusive, non-transferable licence to use the product for your own personal use.

Your purchase does not transfer ownership of the intellectual property to you.

You may make reasonable copies for your own personal use.

You may not:

  • resell or redistribute the product;

  • share purchased files with others;

  • upload the product to file-sharing websites or shared databases;

  • reproduce the product for commercial distribution;

  • modify the product and sell or distribute the modified version;

  • claim the product or its contents as your own;

  • use substantial portions to create a competing commercial product;

  • sublicense the product;

  • provide purchased templates or resources to others as part of a paid service unless expressly licensed to do so; or

  • otherwise commercially exploit the product without written permission.

If you would like a commercial, team, or multi-user licence, contact us.

4. INTELLECTUAL PROPERTY

All intellectual property rights in our digital products remain owned by That Mama In Charge or the applicable rights holder.

Unauthorized copying or distribution may violate copyright and other applicable laws.

5. REFUND POLICY

Because digital products can generally be accessed or downloaded immediately after purchase, sales of digital products are generally final once access or delivery has occurred, except where a refund or other remedy is required by applicable law.

We want customers to understand what they are purchasing. Please review the product description carefully before completing your purchase.

If:

  • you were charged more than once for the same purchase;

  • you did not receive the product;

  • the file is defective or inaccessible and we cannot provide a functioning replacement; or

  • another genuine technical or billing error occurred,

please contact us at [EMAIL ADDRESS] and we will work to resolve the issue.

Nothing in this policy limits any non-waivable rights or remedies available to consumers under applicable law.

6. PRICING

Prices are displayed in the currency indicated at checkout.

Applicable taxes may be added where required.

We may change product pricing at any time. Price changes do not affect purchases already completed.

Promotional pricing may be offered from time to time and does not create an entitlement to a retroactive price adjustment unless we expressly state otherwise.

7. NO GUARANTEE OF RESULTS

Digital products are intended to provide information, organization, education, tools, or resources.

Purchasing or using a product does not guarantee any particular financial, business, wellness, personal, relationship, organizational, or other result.

Your results depend on your circumstances, decisions, actions, consistency, and numerous factors outside our control.

8. PROFESSIONAL ADVICE

Digital products may discuss financial, wellness, business, lifestyle, relationship, organizational, or other topics.

Unless expressly stated otherwise, they provide general information and are not individualized professional advice.

Please review our Website Disclaimer.

9. THIRD-PARTY TOOLS

Some products may recommend or require third-party software, applications, websites, products, or services.

Unless expressly included in the product description, third-party purchases or subscriptions are not included in your purchase.

We are not responsible for changes made by third-party providers.

10. PRODUCT UPDATES

Unless expressly promised in the product description, purchase of a digital product does not guarantee lifetime updates, revisions, support, or access to future versions.

11. MISUSE AND ACCESS

We reserve the right, to the extent permitted by law, to suspend access to digitally hosted products where we reasonably determine that a customer has unlawfully shared, redistributed, resold, copied, or otherwise materially violated the licence granted under these Terms.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, That Mama In Charge will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from the purchase or use of a digital product.

Nothing in these Terms excludes rights or remedies that cannot legally be excluded under applicable consumer-protection law.

13. GOVERNING LAW

These Terms are governed by the applicable laws of Alberta and the federal laws of Canada applicable therein, subject to mandatory consumer-protection rights that may apply based on a purchaser's location.

14. CONTACT

For questions regarding purchases, technical problems, or these Terms, contact:

That Mama In Charge
[LEGAL BUSINESS NAME]
Alberta, Canada
[EMAIL ADDRESS]